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First time activation (new licence)
After succesfull installation of our
product you should run application in order to obtain Site code for your
computer. We need this code for calculation of your activation (init)
code. Use this form to submit Site code and all required data to us. As
soon as we recieve and check submitted data valid activation code will
be sent to you.
You can also send an e-mail to
activate@grsoft.com with all required information.
Request for new activation code
(already activated license)
Please note that there are only two ways
for getting new activation code for free:
1) By providing valid removal code for
original license.
2) By providing new site code from
original computer after software or hardware repair.
In order to get new activation code you should
remove previous license by using licence removal feature and then use
this form to submit valid removal code together with new Site code.
When should I remove my license?
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removed in case you decide to move your license to another computer. You
should also remove your license before you format hard drive, flash
motherboard bios, erase all files from disk, install new OS or before
doing any other operation which can change initial Site code. As soon as
you reinstall our product send us new Site code together with valid
Removal code. New activation code will be issued to you afterwards. |
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Removing your license
Wait for activation
dialog box to pop-up. Select "Remove license" radio button, enter your
original activation code and press "Continue " button. Press OK to
approve license removal process. Removal code dialog box will pop-up.
Please be sure to write down removal code as soon as you are done.
Important:
We will accept requests
for new activation codes without valid removal code for previous license
only if you were not able to remove your license because of:
- accidental disk format
or deletion of files.
- virus attack resulting in disk format.
- any software caused computer crash resulting in reinstallation of
operating system.
- hard drive hardware failure.
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